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Contact us

Contact us and find out how to invest

Investors in Hong Kong can access HSBC Asset Management funds through our business partners. These partners include banks, insurance companies, IFAs and other financial intermediaries. For further information about our funds and to find out how to invest, please contact us or one of our business partners.

General enquiries

For general enquiries, please contact HSBC Global Asset Management customer services.

HSBC Global Asset Management
(Hong Kong) Limited
Level 22, HSBC Main Building
1 Queen's Road Central, Hong Kong
Customer service hotline (852) 2284 1118 Lines are open 9am to 5:30pm Monday to Friday (excluding public holidays)*

Email: assetmanagement@hsbc.com.hk

Invest via HSBC Bank

If you are an existing HSBC Bank customer, for information on how to invest:

Call (852) 2233 3733*

To buy or sell funds online, visit HSBC website.

Customer feedback and complaints

Tel: (852) 2284 1229
Email: amhk.client.services@hsbc.com.hk

We value your feedback in order to enhance the quality of our services.

Upon receiving the feedback/compliant (on a business day), we will acknowledge receipt of your concerns verbally or in writing within 2 business days. A verbal or written reply will be provided to you advising of any progress/ results within 7 business days. Upon completion of the investigation, a written communication will be sent to you. The final response will be issued within 2 months.

Remarks: the actual handling time may vary depending on the case’s complexity or other factors, but we will keep you posted of any further progress/ result and do our best to reply to you within 30 days.

* To help us continually improve our services and in the interest of security, we may monitor and/or record your communications with us.

Press contacts

Grace Lam Interim Regional Head of Communications, Wealth and Personal Banking ASP

Tel: 852 3663 5877

Invest via other distributors

If you do not currently bank with HSBC, please visit your usual online platform or contact your bank/ financial adviser for information on how to invest in HSBC funds. Our range of products is available through a variety of distributors.

Partial list of distribution platforms
Hang Seng Bank Limited    
Bank of Communications (Hong Kong) Limited (852) 2239 5559 https://www.hk.bankcomm.com
CMB International Securities Limited (852) 3761 8888 http://www.cmbi.com.hk
Fundsupermart.com
iFAST Global Prestige
iFAST Central Platform 		(852) 3766 4321
(852) 3766 4334
(852) 3766 4399 		https://secure.fundsupermart.com.hk
https://secure.ifastgp.com.hk
https://secure.ifastfinancial.com.hk
Shanghai Commercial Bank (852) 2818 0282 http://www.shacombank.com.hk

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